Refund Policy

At PVC Pro, we strive to provide high-quality services. If you are not satisfied with your purchase, we offer a refund under certain conditions. Please read this policy carefully to understand your rights and our refund process.

1. Refund Eligibility

Refunds are available for the following circumstances:

• Service Issues: If our service fails to meet the described functionality or experiences technical problems that prevent normal use.
• Within Time Frame: Refund requests must be submitted within 30 days of the initial purchase date.
• Proof of Purchase: Valid proof of purchase (receipt, order number, or transaction ID) is required.
• Account Status: The account must be in good standing with no violations of our Terms of Service.

2. Non-Refundable Items

The following items are not eligible for refunds:

• Digital downloads that have been accessed or used
• Services that have been fully delivered and utilized
• Refunds requested after the 30-day window
• Purchases made with fraudulent payment methods

3. How to Request a Refund

To request a refund, follow these steps:

1. Contact our support team at officialnetrasarma@gmail.com with your order details.
2. Include your order number, purchase date, and reason for the refund request.
3. Provide any relevant screenshots or documentation supporting your claim.
4. Our team will review your request within 2-3 business days.

4. Refund Process

Once your refund request is approved:

• Processing Time: Refunds will be processed within 7-10 business days after approval.
• Payment Method: Refunds will be issued to the original payment method used for the purchase.
• Partial Refunds: In some cases, partial refunds may be offered based on usage or specific circumstances.
• Notification: You will receive an email confirmation once the refund has been processed.

5. Cancellation Policy

For subscription services, you may cancel at any time. Cancellations will take effect at the end of the current billing period, and no further charges will be made. Refunds for unused portions of subscriptions are handled on a case-by-case basis.

6. Contact Information

If you have any questions about this Refund Policy or need to initiate a refund request, please contact us at officialnetrasarma@gmail.com or +91 8638149032.